I Was First on the Upgrade List and I Didn’t Clear!




I’m driven nuts by upgrade issues like American Airlines agents not handing out upgrades to passengers who aren’t waiting in the gate area or not bothering to process upgrades at the gate because they’re too busy (so first class seats go out empty while passengers on the upgrade list sit in back).

Most of the time though what looks like shenanigans turns out to have a perfectly logical explanation on closer inspection.

Continue reading I Was First on the Upgrade List and I Didn’t Clear!…



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