Don’t Get Stuck Like This Passenger, Always Check Your Airline Agent’s Work




Last month I wrote about United rebooking a passenger for the wrong year. They landed in Frankfurt and were denied boarding for the flight they thought they were supposed to take, because United had put them on that same flight in June 2018 instead of July 2017.

In that case United’s computers were down. The agent hand wrote the changed itinerary, and didn’t note the new (wrong) month.

Continue reading Don’t Get Stuck Like This Passenger, Always Check Your Airline Agent’s Work…



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